Social Work Examination Services (SWES) Human Behavior Practice Test

What should be ensured when sharing client information with managed care?

1. Client awareness of sharing process

2. Client authorization in writing

3. Client emotional preparedness

4. Client knowledge of treatment options

The correct answer is: Client authorization in writing

When sharing client information with managed care, obtaining client authorization in writing is essential due to legal and ethical considerations. This written consent ensures that the client's privacy is respected and that their personal health information is disclosed only in accordance with their wishes. It also helps protect both the client and the social worker by providing documentation of the client’s informed consent. In many jurisdictions, sharing sensitive client information without explicit written authorization can violate privacy laws and ethical guidelines, such as those outlined by the Health Insurance Portability and Accountability Act (HIPAA). This reinforces the importance of formalizing consent to promote transparency and trust in the client-social worker relationship. While client awareness of the sharing process and emotional preparedness are important aspects of ensuring effective communication and client support, and knowledge of treatment options can empower clients, these factors do not substitute for the fundamental necessity of securing written authorization.